Best Tools to Monitor Your Online Reputation
Online Reputation Management (ORM) is nothing but what people saying and seeing about you or your company, brand, product, or services online. This is a more primary need for business growth. Smart tools for Online Reputation Monitoring are helpful to know what people say about you or your company.
Several benefits of monitoring and analyzing what people say about you online. It helps to improve your product quality and services. It brings new ideas about ideal solutions to any problem.
Online Review & Rating Platforms
Many online consume reviews and rating platforms like Google My Business, Glassdoor, Mouthshot, and other people search for you or your company before taking any business decisions. You must register and create your business account on those platforms for a better online reputation. You need to monitor and respond to your customers.
Many times, it is not easy to review and manage the feedback of your customers online while doing digital marketing on multiple digital platforms. One single negative feedback or review or one low star rating may create a bad reputation in front of your new customer. You may lose your royal or new customers, which directly proposition to your business growth.
To avoid all these challenges, you must know about some best online reputation management monitoring tools. Many tools are free, and some are paid tools. You may start with the free ORM monitoring tool, and based on your business demand and growth can purchase one paid tool.
ORM Stats For Local Business
If you are a local business owner, online reputation management is very important. Below is a list of Online Reputation Management Stats for your local businesses online:
*58% of customers that judge their local businesses on reviews say that recency of reviews is the most important factor
*70% of consumers look at multiple review sites when choosing a local business
*58% of customers that judge their local businesses on reviews say that recency of reviews is the most important factor
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Google Alerts - Monitor the Web for interesting new content
Monitor the web for interesting new content. Google Alerts is a content change detection and notification service. The service sends emails to the user when it finds new results such as web pages, newspaper articles, blogs, or scientific research that match the user's search term
- Monitor Your Brand
- Monitor Interesting Content
- Supplies New & Current Results
Social Mention - Real-time social media search and analysis
Social Mention - Real-time social media search and analysis. Social Mention finds who's talking about your brand or competitors in the news & social media. It's a social media search engine that searches user-generated content such as blogs, comments, bookmarks, events, news, videos, and microblogging services.
- Real-Time Social Monitoring
- Track and Measure Brand Info.
- Social Mention is a Free Tool
MeltWater - Media Monitoring & Social Listening Platform
MeltWater helps you monitor, understand, and influence the world around you. It is a software as a service company that develops and markets media monitoring and business intelligence software. Also, developed a series of products focused on helping you stay on top of your digital strategy and marketing performance.
- Media Monitoring & Outreach
- Social Listening
- Publishing & Engagement
- Social Influencer Management
Reputology - Review Monitoring & Feedback Platform
Manage Reviews from One Place. Reputology is the review monitoring and management platform that helps businesses monitor, respond to, and analyze their online reviews
- Automated Feedback Collection
- Customized Email Alerts
- Competitive Benchmarking
- Track and Analysis
ReviewPush - Online Review Monitoring and Management Tool
We make online review management easy. Don't miss another review. ReviewPush collects all your online reviews in one place.
- Multisite Monitoring
- Email Alerts & Response Notification
- Multi Location Monitoring
Chatmeter - Brand Reputation Management for Chains & Agencies
Chatmeter - Brand Reputation Management for Chains & Agencies. Analyzing over 1.9 million locations and billions of customer reviews, social media mentions, and sentiment since 2009. Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard.
- Review Management
- Listing Management
- Local Brand Management
- Local SEO Management
Brand24 - Media Monitoring Tool
Brand24, Online reputation, tracking your competition, media monitoring made easy. Get instant access to brand mentions across social, news, blogs, videos, forums, podcasts, reviews, and more.
- Online Reputation Made Easy
- Tracking Your Competition
- Media Monitoring Made Easy
Reputation Refinery - Online Reputation Management, Repair & Monitoring
Reputation Refinery, Earlier Trackur. It offers online reputation management, repair, and monitoring services. Online reputation management that works.
Building, managing, monitoring, repairing.
- Google Reputation Repair
- Reputation Audit & Action Plan
- Online Brand Management
Mention - Monitoring & Social Media Management. Manage your Brand Online
Mention, Get the all-in-one tool that lets you listen to your audience, publish outstanding posts, and respond to your customers.
- Monitor Conversations
- Listen to Posts Across Social
- Connect with Audience
SentiOne - Conversational AI Platform, Social Listening Tool
SentiOne, Discover AI-based online listening and the future of customer service automation with conversational voice bots and chatbots. The three-step solution to perfect customer experience
- Online Listening & Analysis
- React – Online Customer Service
- AI Customer Service Automation
Review Trackers - Measure the Customer Experience
ReviewTrackers, ReviewTrackers is an award-winning customer review software company. Get more reviews. Respond to customers. Find insights about customer experience.
- Reputation Management
- Boost Local SEO
- Customer Experience Analysis
- Competitive Data & Insides
More Tools - Stay Tuned for more updates on ORM Monitoring Tools
List for 29 Best Online Reputation Management Monitoring Tools.
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Did we forget anything useful? Do you use any Online Reputation Management (ORM) Monitoring tools that aren’t on this list or have any recommendations for getting resources for those tools? Please share them below in the comment session.